big7777 Privacy Policy - Data Protection and Your Rights
This page describes what we collect when you use big7777 and how we keep that data protected. Our approach centres on transparency: we explain what information we gather, why we need it, and who has access to it. When you create an account, deposit funds via payment methods, or place a bet, we collect only the data necessary for account management, fraud prevention, and regulatory compliance.
We at big7777 understand that your account details—your identity verification documents, payment history, and betting activity—are sensitive information. We store this data securely and share it only with trusted third parties where necessary. This policy covers how we collect, use, retain, and protect your personal information on our mobile app and website.
If you have questions about how big7777 handles your data or want to exercise your data rights (access, correction, or deletion), our support team is available 24/7 through the Help section of the app.
What we collect and how big7777 uses your data
When you create an account on big7777, we collect your email address, phone number, and a secure PIN. During identity verification (KYC), we request government-issued ID and proof of address to comply with anti-money-laundering regulations. We verify these documents within 24 hours and store them separately from your account and betting history. Your name, date of birth, and address are encrypted at rest on our servers.
We collect betting data—the games you play, the bets you place on Liga 1, Piala AFF, and esports marketsand your account balance—to provide our service and detect fraud. Our systems log every transaction: deposits and withdrawals to your payment method; game outcomes; and login activity. This data helps us prevent unauthorised access and identify suspicious patterns that may indicate account compromise.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transferwe collect the transaction amount, timestamp, and payment method identifier. We do not store your payment credentials (card numbers, passwords, or OTP codes)—payment processors handle those securely. On your mobile device, we collect device identifiers (IMEI or Android ID), IP address, and browser type to recognise your device and enable secure login. We also track data usage to optimise app performance on slower connections.
- KYC documents
- Stored encrypted. Retained for account duration plus 7 years for regulatory compliance. Not shared except with legal authorities.
- Betting history
- Retained for 5 years after account closure. Accessible to you in the app under Account History.
- Cookies
- Session cookies on big7777.net enable login persistence. App-based login uses encrypted tokens stored on your device, not cookies.
Third-party processors and international data transfers
We engage payment processors and banking networks to handle your deposits and withdrawals. These processors access transaction data only: the amount, timestamp, account ID, and payment method. They do not access your KYC documents or betting history. We also use cloud infrastructure providers whose servers may be located outside Indonesia; your data remains encrypted in transit and at rest, so hosting providers cannot read sensitive information.
We do not sell your personal data to marketers or advertisers. We may share anonymised, aggregated data (e.g., "betting volume in Jakarta peaks during Liga 1 fixtures") with business partners to improve our service, but this data cannot identify you. If required by law—for instance, during a money-laundering investigation—we will disclose information to Indonesian financial authorities or courts without notifying you, as the law may forbid it.
Your rights, data retention, and contact on big7777
Under Indonesian data protection law, you have the right to access your personal data. You can download your KYC documents, betting history, and transaction records from your big7777 account settings at any time. You also have the right to correct inaccurate information—if your address has changed, contact our support team to update it. Corrections are processed within 5 business days, or immediately for minor changes (e.g., a typo in your name).
If you request account deletion, we will anonymise your personal data within 30 days. Betting records and financial data are retained for 7 years to comply with anti-money-laundering regulations, but your name, ID number, and address are removed. We cannot delete data that is subject to legal holds or ongoing investigations. During public holidays like Idul Fitri and Idul Adha, data requests may take longer because our legal review team operates on reduced schedules.
We use SSL encryption (HTTPS) on all connections between your device and big7777—any data transmitted is encrypted. We conduct regular security audits and penetration tests to identify vulnerabilities. If we discover unauthorised access to big7777 accounts or servers, we will notify affected users within 48 hours with details of the breach and steps to secure your account. Check your registered email and the Help section of the app for security alerts.
If you have concerns about how big7777 handles your data or believe we have violated your privacy rights, you can request a detailed explanation of our data practices by emailing our support team. We respond to privacy inquiries within 5 business days. For unresolved disputes, you may escalate to the relevant data protection authority in your jurisdiction.